Policies

Confidentiality

I am committed to maintaining a confidential practice. However, under extenuating circumstances, I may be required to release information. These include:

  • If I have reason to believe that you intend to seriously harm yourself or someone else.

  • If I have reason to believe that a minor or a vulnerable adult has been abused or neglected or is it at risk of abuse or neglect.

  • If I have reason to believe that you are operating, or intend to operate, a motor vehicle in an unsafe manner, as per the Motor Vehicle Act.

  • If I receive a court order to release information.

  • If there is a medical emergency.

Cancellations

I require a minimum of 24 hours notice for cancellations of virtual sessions, and 48 hours notice for cancellations of in-person sessions. For cancellations or rescheduling under 24 hours or 48 hours respectively, the full fee will apply.

Please cancel through the Jane app. or by notifying me via email or text message.

Insurance

I am a registered clinical counsellor (RCC) with the British Columbia Association of Clinical Counsellors. Many extended health benefit plans hold coverage for RCCs. Please contact your insurance company to find out if yours does.

At the end of each session, I provide a receipt with my RCC registration number, which you can submit to your insurance company for reimbursement.

I do not provide third-party direct billing.

Payment and Rates

Payment is processed at the end of every session through the Jane app.

Individual- $140+GST per session (50 minutes)

Relationship- $155+GST per session (50 minutes)

These rates may be subject to change.

*I offer sliding scale rates based on need and availability. Please contact me for inquiries.